FAQs

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FAQs

Order and Shipping

International shipping will start soon. Stay tuned for updates!

Shipping within India is included in the product cost—no additional charges at checkout.

Yes! Once your order is shipped, we’ll send you a tracking link to monitor its progress.

Since many of our products are built to order, please allow 10-14 days for production. You’ll receive a shipping confirmation with tracking details as soon as your order is on its way.

Products and Customization

Our products are designed for specific motorcycle models. Check the product details to confirm compatibility with your model.

Yes, we consider custom design requests! Please drop an email to [email protected] with your ideas, and our team will get in touch.

We use top-quality materials designed to endure the rigors of adventure and rally riding, ensuring performance and longevity.

Returns and Warranty

We accept returns for unused products within 7 days of receiving the item. To initiate a return, please email us at [email protected].

Yes, all our products come with a [X-month/year] warranty covering manufacturing defects. Please refer to our warranty policy for more details.

For warranty claims, please contact our support team with your order number and details of the issue. We’ll guide you through the next steps.

Payments and Billing

We accept major credit cards, debit cards, and other secure payment options listed at checkout.

Your card will be charged at the time of purchase.

Yes, we use industry-standard encryption to ensure your payment details remain secure.

Customer Support

You can reach us via email at [email protected] or on WhatsApp at +91 9123000802.

Other Questions

Absolutely! Follow us on Instagram @k3grallytech to stay updated on our latest gear and adventure stories.

We’d love to see them! Tag us on Instagram using #k3grallytech and #KarnagenGlory for a chance to be featured on our page.

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